Managed Services
IT Support Specialist
Provide first-class technical support to our managed IT clients via phone, email and on-site visits.
On-site Full-time 1+ years
About the role
Provide first-class technical support to our managed IT clients via phone, email and on-site visits.
Responsibilities
- Resolve hardware, software and network issues
- Administer Microsoft 365 and Active Directory
- Onboard and offboard client employees
- Document solutions in our knowledge base
Requirements
- 1+ years in IT support or helpdesk
- Knowledge of Windows, macOS and Microsoft 365
- Excellent customer service skills
- CompTIA A+ or similar is a plus